Conditions d’utilisation

OVERVIEW
This website is operated by SHERL’S SECRETS. Throughout the site, the terms “we”, “us” and “our” refer to SHERL’S SECRETS. SHERL’S SECRETS offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy: [LINK TO REFUND POLICY]
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.
We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more details, please review our Refund Policy: [LINK TO REFUND POLICY]

SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
Certain content, products and Services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here: [LINK TO PRIVACY POLICY]

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall SHERL’S SECRETS, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless SHERL’S SECRETS and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United States.

SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at Sherlssecrets2@gmail.com.
Our contact information is posted below:
[INSERT TRADING NAME]
Sherlssecrets2@gmail.com
[INSERT BUSINESS ADDRESS]
[INSERT BUSINESS PHONE NUMBER]
[INSERT BUSINESS REGISTRATION NUMBER]
[INSERT VAT NUMBER] OVERVIEW
This website is operated by SHERL’S SECRETS. Throughout the site, the terms “we”, “us” and “our” refer to SHERL’S SECRETS. SHERL’S SECRETS offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy: [LINK TO REFUND POLICY]
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.
We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more details, please review our Refund Policy: [LINK TO REFUND POLICY]

SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
Certain content, products and Services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here: [LINK TO PRIVACY POLICY]

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall SHERL’S SECRETS, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless SHERL’S SECRETS and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United States.

SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at sherlssecrets20@gmail.com.
Our contact information is posted below:
[INSERT TRADING NAME]
sherlssecrets20@gmail.com
[INSERT BUSINESS ADDRESS]
[INSERT BUSINESS PHONE NUMBER]
[INSERT BUSINESS REGISTRATION NUMBER]
[INSERT VAT NUMBER] <h1>GENERAL TERMS AND CONDITIONS OF SALE</h1><p>Last updated: 21/09/2024<h2>ARTICLE 1 — GENERAL PROVISIONS</h2><p>These General Terms and Conditions of Sale (referred to as "GTCS") govern transactions carried out on the site of the Operator also called "Site Operator". I These GTCS are permanently available on the site for consultation and can be provided to customers by various means upon their request.<p>For any order placed, acceptance of the GTCS is mandatory. The customer validates their acceptance by checking a specific box or clicking a dedicated button, thereby confirming that they have read and accepted the GTCS before finalizing their purchase.<p>Confirmation of the order by the buyer signifies their agreement with the GTCS in effect on the date of the order. The Operator commits to archiving and allowing the reproduction of these GTCS for future reference.<h2>ARTICLE 2 — DESCRIPTION OF PRODUCTS</h2><p>The site offers online sales of the following products: Cosmetics  referred to as "Product(s)". These products are available to any user, whether an individual or an entity, here called "Customer".<p>Each Product is presented with a detailed description either directly provided by the supplier or accessible via an external link to the manufacturer's site. This description highlights the essential characteristics of the product. It is important to note that product images on the site are not contractual. User manuals, if necessary, are available on the site or provided at the time of delivery. All commercialized Products comply with the legal standards in force in France.<p>The Customer assumes full responsibility for the conditions and consequences of their access to the site, including any costs imposed by third parties such as Internet service providers, which are their responsibility. It is also the Customer's responsibility to ensure they have the necessary equipment to access the site and that it is secure and suitable for the intended use. The Customer must ensure that their computer configuration does not pose a security risk and is capable of navigating the site.<h2>ARTICLE 3 — ORDERS PLACED ON THE SITE</h2><p>The Site Operator undertakes to ensure the availability of its products, but these are offered within the limits of available stocks. If a product ordered by the customer becomes unavailable after the order, despite the Operator's efforts, the latter will inform the customer by email as soon as possible.<p>The customer will then have the choice between two options:<ul><li>Receive a product of equivalent quality and price to the one originally ordered, or<li>Obtain a refund of the amount of the ordered product, made no later than thirty (30) days after payment.</ul><p>Apart from the refund of the unavailable product if the customer chooses this solution, the Operator is not required to pay any cancellation compensation.<p>Unless otherwise indicated in these GTCS and without affecting the right of withdrawal provided by current legislation, orders placed by the customer are considered firm and final.<h2>ARTICLE 4 — PAYMENT TERMS</h2><p>The Customer acknowledges that any order placed on the Site constitutes a financial commitment and that they must make a payment in return for the requested Product.<p>The Site Operator reserves the right to verify the authenticity of the payment before shipping the order by employing all necessary methods.<p>Regarding transactions, the Site Operator accepts the different payment solutions listed on the site.<h2>ARTICLE 5 — PAYMENT OF THE PRICE</h2><p>The price of the Products at the time of the order is presented in euros and is inclusive of all taxes (VAT) except for shipping and transport costs (unless otherwise indicated).<p>During a promotion, the Operator guarantees the application of the promotional rate to all orders placed during the announced promotional period.<p>Payment must be made in euros (€) only. The total amount becomes payable upon confirmation of the order. The displayed prices take into account any discounts and rebates that the Operator may offer. Additional shipping or transport costs, if applicable, will be added to the price of the Products and clearly specified before the Customer validates the order.<p>The total amount to be paid by the Customer, as well as the details of this amount, will be clearly indicated on the order confirmation page.<h2>ARTICLE 6 — FORMATION OF THE CONTRACT</h2><p>The contract between the Site Operator and the Customer is established as soon as the Customer sends the order confirmation. This confirmation is made through a "double-click" process: the Customer selects their products, reviews them in their cart, accepts the general terms of sale (GTCS), and proceeds with payment by entering their banking information.<p>This "double-click" process constitutes an electronic signature that has the same legal value as a handwritten signature and definitively seals the Customer's order.<p>The Site Operator undertakes to securely store order records and invoices, serving as reliable proof of the contract. Unless proven otherwise, these records are recognized as valid proof of transactions between the Site Operator and its Customers.<p>The Customer has the right to cancel their order in writing for reasons such as product non-conformity, significant delivery delays, or an unjustified price increase, and may then claim a refund of their deposit with interest. On the other hand, the Site Operator may cancel the order if the Customer refuses delivery or fails to complete payment upon delivery.<h2>ARTICLE 7 — RETENTION OF TITLE</h2><p><strong>The Site Operator</strong> remains the exclusive owner of the Products ordered on the Site until full payment of the price, including any shipping costs, is received.<h2>ARTICLE 8 — SHIPPING AND DELIVERY</h2><p>The online sales offers presented on the site are reserved for consumers residing in France or, where applicable, in a member country of the European Union, for deliveries within these same geographic areas.<p>Delivery is understood as the transfer to the Customer of physical possession or control of the Product.<p>Shipping costs are those specified at the time of order finalization and are accepted by the order validation.<p>The Operator undertakes to deliver the Products within a maximum period of thirty (30) days after receipt of the order, in accordance with the delivery deadline indicated on the Site for each Product.<p>Delivery times are announced in business days on the Site at the time of order. These times include the preparation and shipment of the order as well as the time provided by the carrier.<p>The Operator undertakes to ship the Products in accordance with the announced times for each Product page and at the cart level, provided that the order payment has not been previously refused.<p>However, if one or more Products could not be delivered within the initially announced time, the Operator will send an email to the Customer indicating the new delivery date.<p>The Products will be delivered to the address provided by the Customer during the order. It is the Customer's responsibility to ensure that this address contains no errors. The Operator's responsibility cannot be engaged if the address provided by the Customer is incorrect, thus preventing or delaying delivery.<p>Upon delivery, a receipt may be requested to be signed.<p>Upon delivery, it is the Customer's responsibility to verify that the delivered Products conform to their order and that the package is sealed and undamaged. If not, the Customer must indicate this on the delivery slip. No claims regarding the quantity or condition of the Product will be accepted if the claim was not noted on the delivery slip.<h2>ARTICLE 9 — RIGHT OF WITHDRAWAL</h2><p>If a delivered Product does not fully satisfy the Customer, they may return it to the Operator. The Customer will have fourteen (14) days to do so from the date of receipt of the order.<p>In accordance with Article L.221-21 of the Consumer Code, and to exercise this right of withdrawal under the conditions of Articles L.221-18 and following of the Consumer Code, the Customer is invited to complete the following standard withdrawal form:<p>Letter to be sent by registered mail with acknowledgment of receipt:<ul><li>First and last name of the consumer<li>Their address<li>Postal code - City<li>Recipient: First and last name of the professional seller<li>Recipient's address (seller)<li>Postal code - City<li>At ... on ... (date of the letter)<li>Dear Sir/Madam,<li>On ... (indicate the date on the order form) I ordered ... (designation of the object: for example, the DVD collection, the armchair...) that you delivered (or that I received) on ... (date).<li>In accordance with Article L.221-18 of the Consumer Code, I exercise my right of withdrawal.<li>Therefore, I kindly ask you to refund me as soon as possible and at the latest within 14 days following receipt of this letter, the amount of ... euros that I paid for my order, in accordance with the provisions of Article L.221-24 of the Consumer Code.<li>Please find enclosed (indicate the returned object) that I am returning to you.<li>Sincerely,<li>Signature</ul><p>The Operator will send an acknowledgment of receipt of the Customer's withdrawal request by email.<p>If applicable, the Customer can exercise their right of withdrawal by notifying the following information to the Operator:<ul><li>name, geographical address, phone number, and email address;<li>decision to withdraw through an unambiguous statement (for example, a letter sent by post, fax, or email, provided these details are available and thus appear on the standard withdrawal form). The Customer can use the withdrawal form template, but it is not mandatory.</ul><p>Return costs are the responsibility Consumer.<p>The exceptions of Article L.221-28 of the Consumer Code apply and prevent the exercise of the right of withdrawal, particularly if the order consists of a contract:<ul><li>for the supply of services fully executed before the end of the withdrawal period and whose execution began after the consumer's prior express consent and express waiver of their right of withdrawal;<li>for the supply of goods or services whose price depends on fluctuations in the financial market beyond the professional's control and which may occur during the withdrawal period;<li>for the supply of goods made to the consumer's specifications or clearly personalized;<li>for the supply of goods likely to deteriorate or expire rapidly;<li>for the supply of goods that have been unsealed by the consumer after delivery and cannot be returned for reasons of hygiene or health protection;<li>for the supply of goods which, after being delivered and by their nature, are inseparably mixed with other items;<li>for the supply of alcoholic beverages whose delivery is deferred beyond thirty (30) days and whose value agreed at the conclusion of the contract depends on fluctuations in the market beyond the professional's control;<li>for maintenance or repair work to be carried out urgently at the consumer's home and expressly requested by them, within the limits of spare parts and work strictly necessary to meet the emergency;<li>for the supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery;<li>for the supply of a newspaper, periodical, or magazine, except for subscription contracts to these publications;<li>concluded at a public auction;<li>for the provision of accommodation services other than residential accommodation, goods transport services, car rental, catering, or leisure activities to be provided on a specific date or period;<li>for the supply of digital content not provided on a tangible medium whose execution began after the consumer's prior express consent and express waiver of their right of withdrawal.</ul><p>The returned Product must be in its original packaging, in perfect condition for resale, unused, and with all accessories.<p>In addition to the returned Product, the return package must also contain a letter specifying the Customer's exact (first and last name, address) and complete contact details, as well as the order number and the original purchase invoice.<p>The Operator will refund the Customer the amount of the Product within fourteen (14) days from the receipt of the Product and all elements required to implement the Customer's refund. This refund may be made using the same payment method employed by the Customer. In this regard, the Customer who paid their order using credits/gift vouchers may be refunded using credits/gift vouchers according to the Operator's preference.<p>By accepting these General Terms and Conditions of Sale, the Customer expressly acknowledges having been informed of the withdrawal conditions.<h2>ARTICLE 10 — CUSTOMER SERVICE</h2><p>The Customer can contact the Operator's customer service:<ul><li>at the following number 7863663859 on the following days and hours Monday to Saturday 9h to 19h.<li>by email at Sherlssecrets20@gmail.com, providing their name, phone number, the subject of their request, and the order number concerned.</ul><h2>ARTICLE 11 — INTELLECTUAL PROPERTY AND SITE USAGE LICENSE</h2><p><strong>The Operator</strong> is the sole owner of all elements present on the Site, including, but not limited to, all texts, files, animated or non-animated images, photographs, videos, logos, drawings, models, software, trademarks, visual identity, database, site structure, and all other elements of intellectual property and other data or information (hereinafter referred to as "Elements") which are protected by French and international laws and regulations relating in particular to intellectual property.<p>As a result, none of the Site's Elements may, in whole or in part, be modified, reproduced, copied, duplicated, sold, resold, transmitted, published, communicated, distributed, disseminated, represented, stored, used, rented, or exploited in any other way, whether free or for a fee, by a Customer or a third party, regardless of the means and/or media used, whether known or unknown to date, without the prior express and written authorization of the Operator on a case-by-case basis, and the Customer is solely responsible for any unauthorized use and/or exploitation.<p>Moreover, it is specified that the Operator is not the owner of the content posted online by the Customers, for which they remain fully responsible and indemnify the Company against any claims in this regard. Customers grant the Operator a non-exclusive, transferable, sublicensable, royalty-free, worldwide license to use the intellectual property content they publish on the Site for the entire duration of the protection of these contents.<p>The Operator reserves the right to take any legal action against individuals who do not comply with the prohibitions contained in this article.<h2>ARTICLE 12 — LIABILITY AND LEGAL WARRANTY OF CONFORMITY</h2><h3>12.1 Liability</h3><p><strong>The Operator</strong> cannot be held responsible for the non-performance of the contract due to the Customer or a force majeure event as defined by the competent courts, or due to the unforeseeable and insurmountable act of any third party to these terms.<p><strong>The Operator</strong> cannot be held responsible for information imported, stored, and/or published on the Site by the Customers. The Operator cannot be held responsible for any information published by a Customer on the Site and the direct or indirect damages this use may cause to a third party, with the Customer who published it being solely responsible in this regard.<p>The Customer acknowledges that the characteristics and constraints of the Internet do not guarantee the security, availability, and integrity of data transmissions on the Internet. Thus, the Operator does not guarantee that the Site and its services will operate without interruption or error. In particular, their operation may be temporarily interrupted for maintenance, updates, or technical improvements, or to change their content and/or presentation.<p><strong>The Operator</strong> cannot be held responsible for the use of the Site and its services by Customers in violation of these General Terms and Conditions and the direct or indirect damages this use may cause to a Customer or a third party. In particular, the Operator cannot be held responsible for false statements made by a Customer and their behavior towards third parties. If the Operator's liability were sought due to such behavior by one of its Customers, the latter undertakes to indemnify the Operator against any condemnation pronounced against it and to reimburse the Operator for all fees, including attorney fees, incurred in its defense.<p>The Customer is solely responsible for all the content they put online on the Site, which they expressly declare to hold all the rights to, and guarantees the Operator that they do not put online content that violates third-party rights, in particular, intellectual property rights, or constitutes an infringement on individuals (including defamation, insults, abuse, etc.), respect for privacy, public order, and good morals (including the promotion of crimes against humanity, incitement to racial hatred, child pornography, etc.). In the event of an infringement of current laws, good morals, or these General Terms and Conditions, the Operator may automatically exclude Customers who have committed such offenses and delete information and references to this contentious content. The Operator is considered a host concerning the content posted online by third parties. As such, it is recalled that the Operator has no general obligation to monitor the content transmitted or stored via the Site. If the Operator's liability were sought due to content posted online by the Customer, the latter undertakes to indemnify the Operator against any condemnation pronounced against it and to reimburse the Operator for all fees, including attorney fees, incurred in its defense.<p>In addition to any additional contractual guarantee (commercial guarantee) that may be granted, the Products benefit from the legal warranty of conformity provided for in Articles L.217-4 and following of the Consumer Code (including L.217-4 to L.217-14 of the Consumer Code) and the warranty against hidden defects provided for in Articles 1641 to 1649 of the Civil Code.<h3>12.2 Legal warranty of conformity</h3><p>When you act within the framework of the legal warranty of conformity (if the product(s) are subject to it):<ul><li>you benefit from a period of two (2) years from the delivery of the good to act;<li>you can choose between repairing or replacing the good, subject to the cost conditions provided for in Article L.217-9 of the Consumer Code;<li>you are exempt from providing proof of the existence of the lack of conformity of the good during the twenty-four (24) months following the delivery of the good (except for second-hand goods).</ul><h3>12.3 Return procedure</h3><p>Return procedure: After notification, the Customer will receive return instructions, including the address to which the product must be returned. The products must be returned in their original packaging, complete (accessories, instructions, etc.), and accompanied, if possible, by a copy of the purchase invoice (which can be sent by email).<p>Return costs: Except in the case of a defective product or proven non-conformity, return costs are the responsibility of the Customer. If the product is recognized as defective or non-compliant by the Operator, all return costs will be reimbursed to the Customer.<p>Return processing: Upon receipt of the returned products, the Operator undertakes to quickly examine the products and inform the Customer of the handling of the return. If the return is validated, the Operator will proceed with the exchange of the product or the reimbursement of the amounts paid, according to the Customer's wish, within 30 days. This period may be extended if further investigations are necessary.<p>Exceptions: Except in the case of a defective product or proven non-conformity, products returned incomplete or damaged by the Customer will not be accepted. The Operator reserves the right to refuse the return if the mentioned conditions are not met.<h3>12.4 Warranty against hidden defects</h3><p>You can decide to implement the warranty against hidden defects of the sold item within the meaning of Article 1641 of the Civil Code. In this case, you can choose between the cancellation of the sale or a reduction in the sale price in accordance with Article 1644 of the Civil Code.<p>Reproduction of Articles L.217-4, L.217-5, L.217-7, L.217-9, and L.217-12 of the Consumer Code, Article 1641, 1644, and the first paragraph of Article 1648 of the Civil Code as in force on the date of these General Terms and Conditions:<p><strong>Art. L.217—4 of the Consumer Code:</strong> "The seller delivers a good in conformity with the contract and is responsible for conformity defects existing at the time of delivery. They are also responsible for conformity defects resulting from packaging, assembly instructions, or installation when this has been their responsibility under the contract or has been carried out under their responsibility."<p><strong>Art. L.217—5 of the Consumer Code:</strong> "The good is in conformity with the contract:<ol><li>If it is suitable for the use usually expected of a similar good and, where applicable:<li>if it corresponds to the description given by the seller and has the qualities that the seller has presented to the buyer as a sample or model;<li>if it presents the qualities that a buyer can legitimately expect, given the public statements made by the seller, the producer, or their representative, particularly in advertising or labeling;</ol><ol><li>Or if it presents the characteristics defined by mutual agreement by the parties or is suitable for any special use sought by the buyer, brought to the seller's attention and accepted by the latter."</ol><p><strong>Art. L.217—7 of the Consumer Code:</strong> "Conformity defects that appear within twenty-four months of the delivery of the good are presumed to exist at the time of delivery, unless proven otherwise.<ul><li>For second-hand goods, this period is set at six months.<li>The seller can rebut this presumption if it is not compatible with the nature of the good or the claimed lack of conformity."</ul><p><strong>Art. L.217—9 of the Consumer Code:</strong> "In the event of a lack of conformity, the buyer chooses between the repair and replacement of the good. However, the seller may not proceed according to the buyer's choice if this choice entails a manifestly disproportionate cost compared to the other option, considering the value of the good or the significance of the defect. They are then obliged to proceed, unless impossible, according to the option not chosen by the buyer."<p><strong>Art. L.217—12 of the Consumer Code:</strong> "The action resulting from the lack of conformity is prescribed by two years from the delivery of the good."<p><strong>Art. 1641 of the Civil Code:</strong> "The seller is liable for hidden defects in the item sold that make it unsuitable for the use for which it was intended or that so diminish this use that the buyer would not have acquired it or would have given only a lower price if they had known about them."<p><strong>Art. 1644 of the Civil Code:</strong> "In the cases of Articles 1641 and 1643, the buyer has the choice of returning the item and getting a refund of the price, or keeping the item and getting a partial refund of the price."<p><strong>Art. 1648, first paragraph of the Civil Code:</strong> "The action resulting from redhibitory defects must be brought by the buyer within two years from the discovery of the defect."<p>It is recalled that the search for an amicable solution before a possible legal action does not interrupt the time limits for the legal guarantees or the duration of any possible contractual guarantee.<h2>ARTICLE 13 — PERSONAL DATA</h2><p>For more information on the use of personal data by the Operator, please read the Privacy Policy carefully (the "Privacy Policy"). You can consult this Privacy Policy on the Site at any time.<h2>ARTICLE 14 — HYPERTEXT LINKS</h2><p>The hypertext links available on the Site may refer to third-party sites not published by the Operator. They are provided solely for the convenience of the Customer to facilitate the use of the available resources on the Internet. If the Customer uses these links, they will leave the Site and accept to use the third-party sites at their own risk or, where applicable, in accordance with the conditions governing them.<p>The Customer acknowledges that the Operator does not control or contribute in any way to the development of the terms of use and/or content applicable to or appearing on these third-party sites.<p>Consequently, the Operator cannot be held responsible in any way for the hypertext links.<p>Moreover, the Customer acknowledges that the Operator cannot endorse, guarantee, or assume any part of the terms of use and/or content of these third-party sites.<p>The Site may also contain hypertext links and/or promotional banners referring to third-party sites not published by the Operator.<p>The Operator invites the Customer to report any hypertext link present on the Site that would allow access to a third-party site offering content contrary to laws and/or good morals.<p>The Customer may not use and/or insert a hypertext link pointing to the site without the prior written agreement of the Operator on a case-by-case basis.<h2>ARTICLE 15 — REFERENCES</h2><p>Unless expressly stated otherwise, the Customer authorizes the Operator to mention the Customer's first and last name in its communication materials (displaying reviews on the website, etc.).<h2>ARTICLE 16 — GENERAL PROVISIONS</h2><h3>ENTIRE AGREEMENT</h3><p>These General Terms and Conditions constitute a contract governing the relationship between the Customer and the Operator. They constitute the entirety of the rights and obligations of the Company and the Operator concerning their purpose. If one or more provisions of these General Terms and Conditions were declared null and void in application of a law, regulation, or following a final decision of a competent court, the other provisions will retain their full force and scope. Furthermore, the fact that one of the parties to these General Terms and Conditions does not take advantage of a breach by the other party of any of the provisions of these General Terms and Conditions cannot be interpreted as a waiver of the right to take advantage of such a breach in the future.<h3>REVIEW PROCEDURE</h3><p><strong>Verification objective:</strong> The Operator is committed to maintaining the integrity and authenticity of the reviews published on its site. This procedure aims to verify the veracity and relevance of reviews submitted by Customers to provide reliable and transparent information to future buyers.<p><strong>Publication criteria:</strong> All reviews submitted by Customers will be evaluated before publication. The criteria include the relevance of the comment regarding the product, the absence of inappropriate, discriminatory, or offensive language, and compliance with legal and ethical guidelines in force.<p><strong>Verification method:</strong><ol><li>Purchase verification: Only Customers who have made a verified purchase can submit a review. The Operator verifies that each review is associated with a real purchase on the site.<li>Moderation by the team: Reviews are moderated by the Operator to ensure that contributions meet the established criteria. The Operator may contact the author of the review to request clarifications or additional evidence if necessary.</ol><p><strong>Right of reply:</strong> The Operator reserves the right to respond to any published review to clarify a situation or correct inaccurate information. The right of reply is exercised respectfully and constructively.<p><strong>Refusal and removal of reviews:</strong> Reviews that do not meet the publication criteria may be refused or removed after publication if new information indicates that a review no longer complies with verification standards.<p><strong>Transparency:</strong> The Operator is committed to maintaining transparency by displaying all reviews, whether positive or negative, provided they meet the publication criteria.<p>This procedure allows both the Customers' interests and the Operator's integrity to be protected by ensuring that only reliable and authentic reviews influence the reputation of the offered products.<h3>BLOCTEL</h3><p>The Customer has the option to subscribe to the Bloctel services to avoid being solicited by the Operator once the sales contract is completed (order received). To do so, they must visit the following site: <a href=https://www.bloctel.gouv.fr/ >https://www.bloctel.gouv.fr/</a><h3>MODIFICATION OF TERMS</h3><p>The Operator reserves the right to modify the content of the Site or the services available at any time and without notice and/or to temporarily or permanently cease operating all or part of the Site.<p>Furthermore, the Operator reserves the right to modify the location of the Site on the Internet and these General Terms and Conditions at any time and without notice. Therefore, the Customer is required to refer to these General Terms and Conditions before each use of the Site.<p>The Customer acknowledges that the Operator cannot be held responsible in any way for these modifications, suspensions, or cessations.<p>The Operator advises the Customer to save and/or print these General Terms and Conditions for safe and sustainable storage and to be able to refer to them at any time during the contract execution if necessary.<h3>COMPLAINTS — MEDIATION</h3><p>In case of a dispute, you must first contact the company's customer service at the following contact details: Sherlssecrets20@gmail.com 7863663859.<p>If the complaint request to customer service fails or if there is no response from this service within ten (10) days, the Customer can submit the dispute relating to the order or these GTCS against the Operator to the following mediator:<p>CM2C.<p>The mediator will attempt to bring the parties closer together independently and impartially to reach an amicable solution. The parties remain free to accept or refuse mediation and, in the event of mediation, to accept or refuse the solution proposed by the mediator.<p>The customer is also informed that they can use the Online Dispute Resolution (ODR) platform. <a href="https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=FR">https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=FR</a><h2>APPLICABLE LAW</h2><p>These General Terms and Conditions are governed, interpreted, and applied in accordance with French law.<h2>ACCEPTANCE OF GENERAL TERMS AND CONDITIONS BY THE CUSTOMER</h2><p>The Customer acknowledges having carefully read these General Terms and Conditions.<p>By registering on the Site, the Customer confirms having read and accepted the General Terms and Conditions, binding them contractually by the terms of these General Terms and Conditions.<p>The General Terms and Conditions applicable to the Customer are those available on the order date, a dated copy of which can be provided to the Customer upon request. Therefore, it is specified that any modification of the General Terms and Conditions made by the Operator will not apply to any order placed before unless expressly agreed by the Customer who placed a given order.